1. Who is the data controller
Paradiso34 S.L. (Calle del Amor 34, 28013 Madrid, Spain) is the data controller responsible for your personal data. Our Data Protection Officer can be reached at [email protected].
We process data in line with the EU General Data Protection Regulation (GDPR) and Spanish data-protection law (LOPDGDD).
2. What data we collect
We only collect what we need to run a safe, useful dating service:
3. How & why we use it
We use your data to create and verify your profile, power matching and daily discovery, keep the community safe, process payments, and improve the service. Each use rests on a lawful basis — performing our contract with you, your consent, our legitimate interest in a safe platform, or a legal obligation.
We never sell your personal data, and we don't use it for third-party advertising.
4. Your rights under the GDPR
You are always in control of your data. You have the right to:
Access
Request a copy of the personal data we hold about you.
Rectification
Correct any data that's inaccurate or out of date.
Erasure
Ask us to delete your data and close your account.
Restriction
Limit how we process your data in certain cases.
Portability
Receive your data in a portable, machine-readable format.
Objection
Object to processing based on our legitimate interests.
To exercise any right, email [email protected] — we respond within 30 days. You can also complain to the Spanish data-protection authority (AEPD).
5. How long we keep it
We keep your data only while your account is active and for a short period afterwards to meet legal and safety obligations. When you delete your account, we erase or anonymise your personal data, except where the law requires us to keep certain records (such as payment receipts).
6. How we keep you safe
Safety is built into Paradiso34, not bolted on. Here's how we protect the community:
Reviewed profiles
Every photo is reviewed before a profile publishes. No identity check is performed.
One-tap block & report
Block or report anyone from their profile; reports go to a moderator queue.
Encrypted in transit
Traffic is served over HTTPS and your contact details are never shown publicly.
Contact you control
Your phone and messaging details stay hidden until you choose to share them.
7. Staying safe on dates
We verify profiles and review every report, but please look after yourself too. A few simple habits keep first meetings easy and safe:
If you ever feel unsafe, contact local emergency services on 112, then let us know at [email protected].